Sales Team Manager with Russian (m/f/d)

About TELUS Digital:

We are a global leader in digital customer experience, designing and delivering next-gen solutions for world-renowned brands. This is your chance to join a dynamic team and work on cutting-edge marketing trends with a strong foundation for career growth.


Your Career Opportunity:

Begin as a top performer, and with our support and ongoing training, build a successful career path that could take you to management-level positions.

Online interviews are conducted for all candidates. Only shortlisted applicants will be contacted.

Sales Team Manager with Russian (m/f/d)
Miejsce pracy: Gdańsk, Olivia Business Centre

Key responsibilities:

  • Provide mentorship, guidance, and development support to your team.
  • Lead the team through an exciting transition, building skills in sales, problem-solving, critical thinking, and technical expertise.
  • Set team goals and work collaboratively on strategies to drive results.
  • Identify actionable insights, suggest recommendations, and communicate effectively to influence team strategies.
  • Oversee daily operations, ensuring consistent quality and productivity across all channels to maximize value for advertisers.
  • Ensure performance meets the required service level metrics.
  • Adapt swiftly to changes in workflows, procedures, and product features.

What we expect:

  • 3+ years of experience in customer service, ideally in sales or technical areas.
  • Fluency in Russian and strong proficiency in English (both written and spoken).
  • Ability to identify training needs and contribute to program development.
  • Strong organizational skills with exceptional attention to detail.
  • Proven experience in team management within a call center environment.
  • Ability to multitask and prioritize effectively.

What we offer:

  • Collaboration with leading business partners.
  • The opportunity to develop and co-create an exciting new project.
  • Access to internal training and professional development opportunities.
  • Clear career growth within an international company.
  • A modern workspace in the prestigious Olivia Business Center.
  • Complimentary fruit, beverages, and private medical care.
  • Access to MultiSport, Multilife, and Multicafeteria programs.
  • Allowance for the purchase of glasses.

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